Previous Help Updates

The previous changes made to iWAREHOUSE GATEWAY® Help topics are below:

January 2023

Energy Module

New Energy Reports:

Batteries-Survey-Warranty Summary

Batteries-List-Operations Summary

Batteries-Survey-Warranty Summary Drill Down

Batteries-List-Plugin Drill Down

Related Links

What’s New in GATEWAY Help?

Current Help Updates - July 2023

Previous Help Updates

Overview

November 2022

Maintenance Module

New Maintenance Reports:

Invoicing & Quotes-Reports-Average Invoice Total

Assets-Reports-Stage of Life

Costs-Reports-by Details

Changed Maintenance Reports:

Renamed the Maintenance-Service orders-Reports-Customer-Entered report to Service Orders-Reports-Entered.

Usage Module (Renamed)

Renamed the Usage module to the Metrics module.

New Usage/Metrics Reports:

Operator-List- Login Details

Renamed the Vehicle Survey Summary Usage report to Vehicle Survey Summary Utilization report.

Renamed the Vehicle Survey Average Usage report to the Vehicle Survey Average Utilization report.

Checklists Module

New Checklists Reports:

Facility-List-Checklist Not Performed

Facility-List-Checklist Not Performed-Drill Down

New S & SC (Solutions and Support Center) Gateway

S & SC Reports:

Reports-Telematics/iTRACK-Site Summary

Reports-Telematics/iTRACK-Usage

Reports-Telematics/iTRACK-Usage Trend

Reports-Telematics/iTRACK-Impacts

Reports-Telematics/iTRACK-Impacts Trend

Reports-Telematics/iTRACK-Fault Codes

Reports-Telematics/iTRACK-Total Maintenance

Reports-Telematics/iTRACK-Dispatch Metrics

Reports-Telematics/iTRACK-SM Report

KPIs-Dealer Claim KPIs

KPIs-TCO

KPIs-QBR Builder

April, 2022

Maintenance Module

New Maintenance Reports:

Costs-Cost Reports by Assets

Costs-Reports-by Asset Type

Invoicing & Quotes-Reports-Average Invoice Total

Usage Module

New Usage Reports:

Vehicle-Survey-Location Map

Impacts Module

New Impacts Reports:

Vehicle-List-Vehicles

Energy Module

New Energy Reports:

Batteries-Survey-Average Amp Hours

Batteries-Survey-Alerts by Battery

Settings and Administration

Small changes were made to the following sections to better represent the corresponding GATEWAY features:

Dashboard Reports:

Add a Dashboard Report

Maximize/Minimize Dashboard Report

Copy Dashboard Widgets

List View Reports

Added a new example List View Reports

Email Addresses for Automated Reports and Alerts

Add Email Addresses

Administration Settings

Modified Add User 

Modified Lookup Users

Modified Edit a User 

Miscellaneous

Updated the Dealer Non-Raymond Asset Utility

Related Links

What’s New in GATEWAY Help?

Current Help Updates - July 2023

Previous Help Updates

Overview

August, 2021

Usage

Enhanced the Vehicle List Usage report description.

Energy

Added a Note to the Energy Module description that temperature values that exceed internal thresholds do not appear on the UI.

Virtural Reality (VR)

Added the VR module and the following reports:

Survey-Usage by Day

Survey-Operator’s Pass Percentage

Survey-Average Lessons Time

Survey-Survey Lessons

Survey-Survey Lesson Completion by Vehicle Type

List-Lesson by Operator

List-Lesson Overview

List-Lesson Operator Overview

Glossary

Added Date Reported

Added Schedule SM

Miscellaneous

A pencil icon was added to the Dashboard header quick links to select, add, or change reports. A short name can be added.

Renamed report names to match the menus.

Added changes to reflect the new UI.

Related Links

Previous Help Updates

Overview